Let agents act. Keep the call yours.
Everyone in an organization is starting to work with an agent: paying invoices, approving requests, answering customers. The hard part was never getting them to act. It's knowing when they should, by the organization's rules and not their own.
COORDINATOR holds those rules: the policies, guidelines and past decisions that say how your organization runs. Every person's agent asks it before acting, it answers the way your organization would, and the close calls go to the people who own them.
Your rules, not ours
COORDINATOR decides the way your organization already does: your questions, your guidelines, your documents. It never brings its own idea of what's right.
Sure, or it asks
Every answer comes with how sure it is. Above your bar the agent goes ahead; below it, a person does the deciding.
You still make the call
COORDINATOR never acts on its own. The agent that asked follows the verdict, and every correction you make teaches the rule.
The people behind it
Kyle Bjornstad
Co-Founder & Head of Operations
Peter Mazzocco
Co-Founder & Head of Engineering
Matt Pfeifer
Head of Product
Michael Milord
Head of Research